We accept returns of new and unused books that are requested within 5 days of receiving shipment based on tracking. Return of the package and quality of returned items are the responsibility of the customer. No refunds will be applied to flashcard or digital subscriptions or to those products that are received back in any other condition other than "like new". Contact us via the Support tab on our webpage or at PocketPimped@gmail.com to submit a return request. A re-stocking fee of $5 applies to all returned items.
Once the package has shipped from our facility it is the responsibility of the customer. To add insurance for delivery please select a shipping option that includes insurance (Priority Mail, etc.) Pocket Pimped is not responsible for lost or stolen packages.